Privacy Policy

Who is responsible

Nodum Workspaces Ltd., 11 Pink Lane, Newcastle upon Tyne NE1 5DW, United Kingdom. Data protection direct line: [email protected].

Legal framework

All personal information falls under UK GDPR and the Data Protection Act 2018 along with current statutory provisions in United Kingdom. Mandatory statutory terms supersede this document in any instance of conflict.

What we collect

During order placement, we collect operational data required for logistics: full name, street address, email, telephone number, and manifest items. This platform neither requests nor retains bank card details. While you navigate our catalogue, our servers log network parameters including IP address, client browser type, and visited paths via cookies defined below.

• Customer contact, delivery, and invoice parameters including legal name, postal address, email account, and telephone number.
• Commercial transaction records, order summaries, selected payment mode (Cash on Delivery or Direct Bank Transfer), and purchase dates.
• Diagnostic machine telemetry, internet protocol (IP) logs, operating environment data, and functional site session parameters.
• Customer care correspondence, assembly guidance enquiries, and order confirmation transcripts.

Why we use it

• To fulfill warehouse orders, manage shipping logistics, and process return requests.
• To communicate tracking notices and answer technical inquiries.
• To maintain platform network security and track infrastructure usage.
• To distribute product releases solely upon explicit opt-in, with a direct unsubscribe link in each transmission.

Cookies and browser data

Our server places local text tokens within your web browser. Functional cookies sustain shopping cart persistence and transaction sessions; they remain mandatory for site operation. Statistical cookies evaluate traffic volumes on an anonymous, aggregate level. Promotional tracking scripts deploy exclusively with your consent via the interface prompt. You can revoke this permission anytime via the banner control or within your local browser preferences; refer to our Cookie Policy for technical descriptions.

Third-party data recipients

Logistics carriers receive recipient coordinates. Payment gateways receive transaction data necessary for settlement. Hosting vendors and data metrics services process information strictly under data processing agreements. We do not trade or sell customer records.

Nodum Workspaces Ltd. operates exclusively within the United Kingdom; we strictly prohibit and refrain from the sale, exchange, or commercial leasing of personal information to third parties under the Data Protection Act 2018 and UK GDPR.

Retention parameters

Commercial sales records remain stored throughout the statutory period defined by tax legislation, after which we purge them. Customer account profiles exist until account termination. Traffic logs persist for 14 months.

Your rights

Pursuant to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, United Kingdom consumers retain enforceable rights to request data access, rectification of factual discrepancies, permanent erasure, restriction of processing, and portable data extraction upon formal request to our designated privacy point of contact.

Security

Nodum Workspaces Ltd. does not process, store, or capture debit or credit card details on this website, as available transaction modes are strictly restricted to complimentary Cash on Delivery and Direct Bank Transfer.

Questions about this policy

Write to [email protected] or call +44 191 327 4950 during Mon-Fri 07:30-16:00. We resolve all inquiries within one business day.

Merchant

Nodum Workspaces Ltd.

Registered address

11 Pink Lane, Newcastle upon Tyne NE1 5DW, United Kingdom

Email

[email protected]

Phone

+44 191 327 4950

Working hours

Mon-Fri 07:30-16:00

Registration

Company No. 07103667